Job Description

JOB VACANCY – BRANCH COORDINATOR

As a diversified Australian group, we leverage our three growing brands — Safe Drive Car Rentals, iTechnology Australia, and Safe Travel and Tours — to provide seamless mobility and tech solutions. Our mission is to deliver reliable, innovative, and customer-centric experiences that keep people connected and inspired across the nation. We are committed to becoming a globally trusted car rental network, prioritizing affordability and service excellence in every major city and tourist destination. By integrating cutting-edge IT with premier travel services, we ensure our customers remain at the heart of everything we do. If you are driven by growth and innovation, we invite you to join us in building the future of mobility.

REQUIREMENTS

  • Core Experience & Technical Skills
    • 3-5 years physically managing vehicles: check-in/out, inspections, damage reporting, relocations, fuel/maintenance scheduling
    • Rental Systems Knowledge
    • Vehicle Knowledge — Basic mechanical awareness: tire wear, warning lights, minor faults, registration/insurance requirements per state
  • Operational & Compliance Qualifications
    • Safety & Compliance
    • Damage & Insurance Process
    • Inventory Control
    • State Regulations
  • Soft Skills That Make or Break the Role
    • Problem Solving Under Pressure
    • Customer Service
    • Communication
    • Time Management
    • Attention to Detail
  • Age
    • Below 40 years
  • Work from Home Requirements & Setup
    • Working hours: 4:30 AM – 12:30 PM
    • Reliable high-speed internet connection and suitable equipment
    • Quiet, dedicated workspace free from distractions
    • Availability to work a minimum of 40–48 hours per week
  • English Speaking
    • Fluent in written and spoken English
  • Good Computer Skills
    • Strong email correspondence skills
    • Proficiency in Microsoft Excel; advanced Excel skills are an advantage
    • Familiar with AI tools, digital productivity platforms, customer service systems, or online learning platforms is highly desirable

An attractive remuneration package with fringe benefits awaits the right candidate.

Please forward your CV with details of two non-related referees within 10 days of this advertisement to the email: [email protected]. Indicate the position applied for in the subject line of the e-mail.

itech Technology Australia