Front Office Executive - Uga Ulagalla

Office Admin / Secretary / Receptionist

About the Employer

Job Description

Hiring Alert

Front Office Executive

Uga is a distinguished luxury boutique hotel chain, offering an exquisite collection of properties across Sri Lanka. Our portfolio includes Uga Ulagalla in Anuradhapura, Uga Jungle Beach in Trincomalee, Uga Bay in Passikudah and Uga Chena Huts in Yala. Additionally, our luxury villas including Uga Hallowella in Hatton, Uga Prava in Tangalle and Uga Riva in Negombo offer unparalleled exclusivity and indulgence. At Uga, we blend the natural beauty of Sri Lanka with the finest hospitality.

Embark on an enriching journey with Uga, where authenticity meets excellence in hospitality. We are looking for an experienced and passionate individual to join us as Front Office Executive in Uga Ulagalla, Anuradhapura. This hands-on role involves supporting Front Office team in delivering exceptional guest service while ensuring operational efficiency.

You will play a key role in handling daily front desk operations, assisting with guest relations, and ensuring a smooth and welcoming experience for all guests to ensure all services and procedures reflect professionalism, efficiency and a commitment to exceptional guest experiences. From front desk operations to seamless guest experiences, your expertise will ensure smooth front office operations that enhance the guest experience and uphold our reputation as a premier luxury hotel.

At Uga, every space tells our guests a story and your expertise will help us maintain and enhance the guest reception and service standards that create unforgettable guest experiences. If you are confident that you possess the right skills, knowledge, and passion, please forward your resume to [email protected].

Please mention Front Office Executive in the subject line of the email.

If you are among the initial shortlisted candidates, you will receive a request from our Talent Acquisition Team to schedule an initial Introductory call.

Ideal Profile We Are Looking For:

  • 2-3 years of experience as a Front Office Executive or in a similar role in a luxury hotel or in a boutique hotel.
  • Excellent command of the English language coupled with excellent communication and interpersonal skills.
  • Qualification in Hospitality Management from a recognized institute.
  • Proficient in computer use, with experience in hotel management software.
  • Excellent organizational skills and ability to multitask in a fast-paced environment.
  • Attention to detail and a problem-solving mindset.
  • Willingness to work a flexible schedule, including various shifts.

At Uga, every space tells our guests a story and your expertise will help us maintain and enhance the guest reception and service standards that create unforgettable guest experiences. If you are confident that you possess the right skills, knowledge, and passion, please forward your resume to [email protected].

Our Website: www.ugaresorts.com