Associate Call Centre
Customer Service / Public Relations / Call Center
About the Employer
- Softlogic Life Insurance PLC
Sri Lanka
Job Description
VACANCY
Associate – Call Centre (Colombo)
Are you looking to start your career at a great place to work? If so, come join our record-breaking sales team for an exciting new journey!
JOB PROFILE
- Handle all incoming and outgoing calls related to Life and Health Insurance inquiries
- Follow up on customer calls and respond to emails promptly and professionally
- Manage and resolve customer complaints ensuring a positive service experience
- Maintain a strong relationship with clients and coordinate with other departments when necessary
ELIGIBILITY CRITERIA
- Completion of G.C.E A/Ls with good results
- Sound knowledge of MS Office applications
- Excellent communication skills in English (mandatory)
- Communication skills in Tamil will be an added advantage
- Willingness and ability to work on a night shift basis, including weekends
We also welcome applications from school leavers who are eager to kick-start their careers
Please mention the position along with the preferred location in the email subject line.
Forward your CV to [email protected]
Softlogic Life Insurance PLC is a licensed life insurer under the regulation of the Insurance Regulator of Sri Lanka (IRCSL).
softlogic LIFE
