Head of Operations (For Franchise)
About the Employer
Job Description
JOB OPENING
HEAD OF OPERATIONS FOR FRANCHISE
ABOUT OUR FRANCHISE - FRY MY RICE
- FRY MY RICE is Sri Lanka's first authentic wok-fried rice franchise, created to deliver the true taste of wok cooking with speed, quality, and consistency. Known for our bold flavors, signature smoky aroma, and freshly crafted dishes, we bring a modern twist to one of Asia's most loved comfort foods.
- Our mission is to set a new benchmark in the local food industry by building a strong, scalable franchise brand that celebrates authentic taste, innovation, and unforgettable customer experiences.
ROLE PURPOSE
The Head of Operations ensures all Fry My Rice outlets deliver consistent food, strong profitability, and brand-standard execution across every location. This role is the operational backbone of the business – accountable for growth, cost control, excellence in execution, and brand protection.
RESPONSIBILITIES
- Sales Monitoring
- Kitchen & Food Control
- Inventory & Stock
- Staff Supervision
- Customer Experience
- Weekly Reporting
- Outlet Audits
- Cost Control Analysis
- Staff Training
- SOP implementation and improvement
- Financial reviews with Management
All outlets are measured against the following performance targets. The Head of Operations is accountable for ensuring each outlet meets or exceeds KPI’s
- Food Cost
- Labor Cost
- Google Rating
- Wastage Management
ATTRACTIVE SALARY
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PERFORMANCE BASED INCENTIVES
Contact:
+94 77 016 6667
