Business Development Manager - Hospitality (Remote)
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
Business Development Manager – Hospitality
Experience: 5-8 Years | Work From Home
We are looking for an experienced, commercially driven hospitality professional to take full ownership of our brand-new boutique property growth, performance, and guest experience. This is not a standard operations role — it is a high-impact, business-focused position where you will be responsible for driving occupancy, increasing revenue, building a strong brand presence, and delivering an outstanding guest experience. You will play a key role in developing the business from the ground up, building and leading the team, and positioning the property for long-term success, with potential future opportunities to expand into managing or working with international properties and hotel groups.
KEY RESPONSIBILITIES
- Own and drive occupancy, revenue, and overall commercial performance of the property.
- Develop and execute business development strategies to increase bookings and maximize revenue.
- Identify new revenue streams, including events, partnerships, and corporate bookings.
- Lead and oversee the property’s digital presence and promotion across all key channels.
- Work closely with marketing teams to drive social media campaigns and improve online visibility.
- Optimize listings across booking platforms, Google, and hospitality marketplaces to improve conversion rates.
- Build strong relationships with travel agents, corporate clients, local businesses, and event organizers.
- Develop strategic partnerships to ensure a consistent pipeline of guests and bookings.
- Drive repeat business and customer loyalty through premium guest service.
- Ensure a high-end, seamless “wow factor” guest experience from enquiry to post-stay.
- Recruit, train, and manage a high-performing hospitality team with clear standards and processes.
- Track and analyze KPIs such as occupancy rate, revenue, and guest feedback to drive continuous improvement.
CANDIDATE REQUIREMENTS
- Hospitality Background: Proven experience in hotels, serviced villas, boutique apartments, or premium hospitality settings (not purely corporate or administrative).
- Commercial Mindset: Strong background in business development, sales, or commercial roles with a demonstrated ability to increase occupancy and revenue.
- Digital Savvy: Experience managing or supporting digital marketing and online booking platforms (OTAs).
- Leadership & Drive: Strong leadership skills with a highly proactive, hands-on, and results-driven mindset.
- Tools & Flexibility: Must have your own laptop, be comfortable with modern digital tools, and be flexible to adapt to a fast-paced environment.
- Communication: Excellent communication and relationship-building skills to maintain premium service standards.
GROWTH OPPORTUNITY
- This role offers strong progression for the right candidate. Successful performance can lead to opportunities to:
- Work with or manage multiple properties.
- Collaborate with international hotels and hospitality groups.
- Play a key role in scaling the business into new markets.
WORKING CONDITIONS
1:00 PM – 10:00 PM (Sri Lanka Time)
EMPLOYMENT
If you are a passionate hospitality professional with a strong commercial mindset and the ambition to build and grow a premium hospitality brand, we would love to hear from you. Apply today and become part of an exciting journey to shape the future success of our boutique property while advancing your career within a growing hospitality business.
Send your resume and cover letter to: [email protected]
Subject line: Business Development Manager – Hospitality – Your Name
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