Job Description
We Are Hiring!
nSTUDENT COUNSELLOR
nPosition: Student Counsellor
Location: Colombo, Sri Lanka (On-site)
Employment Type: Full-Time
Experience Required: 3-4 Years
About the Role
nOur client, a well-established international education institution based in Colombo, is seeking a passionate and student-focused Student Counsellor to join their team. The ideal candidate will be responsible for guiding prospective and current students through their academic journey while ensuring an exceptional student experience.
nResponsibilities:
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- Provide counselling and guidance to prospective students regarding academic programs, admissions, and career pathways. n
- Support students throughout the enrollment and onboarding process. n
- Conduct student consultations via walk-ins, calls, emails, and virtual meetings. n
- Build and maintain strong relationships with students and parents. n
- Assist in achieving student recruitment and enrollment targets. n
- Maintain accurate student records and update CRM systems regularly. n
- Coordinate with internal teams to ensure smooth admission and registration processes. n
- Participate in education fairs, open days, and promotional events when required. n
- Handle student inquiries and resolve concerns in a professional and timely manner. n
- Stay updated on program offerings, policies, and industry trends. n
Requirements:
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- Bachelor’s degree in Business, Psychology, Education, Marketing, or a related field. n
- 3-4 years of experience in student counselling, academic advising, admissions, or customer-facing roles within the education industry. n
- Excellent communication and interpersonal skills. n
- Strong presentation and relationship management abilities. n
- Ability to work independently and manage multiple student inquiries effectively. n
- Proficiency in Microsoft Office and CRM systems. n
- Strong organizational and problem-solving skills. n
- Prior experience in an international education environment will be an added advantage. n
Send in your CVs to [email protected]. Please indicate the post applied for in the subject line.
