Job Description
TRIDENT-
MediaWorks
Trident Media Works is a digital marketing company that believes in helping business grow online. We offer a wide range of services, including social media marketing, search engine optimization, and pay-per click advertising.
We have the openings for talented hardworking professionals to join our team with the intension to grow with us.
Customer Service Agents
Job Brief
Our company is actively seeking qualified individuals to join our team as Customer Service Agents. We are looking for result oriented individuals with exceptional customer service and contribute positively to our company's success.
Job Responsibilities:
DJUD
Engage with customers through chat platforms to assist with their inquiries and concerns.
. Provide prompt and friendly responses to incoming chat messages.
Offer product recommendations and information based on customer needs and preferences.
Resolve customer complaints and issues in a timely and professional manner.
- ⋅
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Skills set required:
Adaptability to work flexible shifts.
- Exceptional communication skills fluency in Hindy, English and Bengal languages.
- Proficient in prioritization and multitasking.
- Proficiency in Microsoft Office packages.
- Qualification:
- Bachelor's degree in any field or similar qualification, and the undergraduates are also encouraged to apply.
If you feel that you measure up to our expectations, apply within seven (07) days of this advertisement indicating the position applied for in the subject line of the email.
Contact us: email: [email protected]
777267408
