Customer Relations Officer

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE'RE V HIRING

CUSTOMER RELATION OFFICER

Responsibilities

* Responding to customer inquiries, requests and concerns via phone, email and WhatsApp. * Providing information about travel destinations, packages and other travel-related services. Addressing questions about travel itineraries and all related details.

  • Maintaining accurate and organized records with customer inquiries.
  • Gathering customer feedback and suggestions to improve the overall customer experience Displaying a professional service for customer interactions.

Skills and Qualifications

Strong interpersonal and Communication skills.

  • Excellent communication skills in Sinhala and English languages Experience with travel agency would be added advantage.

Shanthi

TRAVELS

Please send your CV - [email protected] 763, Ethul Kotte, Kotte | 0777770112