Customer Service Executive

Customer Service / Public Relations / Call Center

About the Employer

Job Description

CUSTOMER SERVICE EXECUTIVE

Today, DHL stands as the leading Logistics Company of the world. This has been possible due to the people who bring in their talent and professionalism to retain our trademark quality of service. At DHL, we create the space and opportunity for individuals to develop their personal and professional skills while they take the challenge of making the world smaller and connected.

We are on the lookout of a young self-motivated individual who has the passion in responding to our customers consistently.

Job Profile

  • The Customer Service Executive is responsible for confidently and knowledgeably providing the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.

Personal Profile

  • Excellent communication skills in English & Sinhalese
  • - Passed the GCE Ordinary Level
  • - School leavers can also apply
  • - Should be confident and a dynamic team player
  • Should be willing to work hard in a highly competitive work environment.

The selected candidate can look forward to a very attractive remuneration package above the market average couple with a lucrative incentive scheme.

Send in your CV together with the names of two non-related referees to reach us within 10 days of this advertisement. Email: [email protected]

Visit us on dhl.com for more details on the corporate profile.

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