Guest Service Officer Cash Office Operation
Office Admin / Secretary / Receptionist
About the Employer
Job Description
Job Description
- Company: David Pieris Leisure (Private) Limited
- Location: Bandaragama, Sri Lanka
- Title: Guest Service Officer - Cash Office Operation
Responsibilities
- Provide a positive guest experience and ticketing services in a friendly and professional manner.
- Coordinate with related departments to address guest requests and complaints.
- Create a safe and secure environment compliant with health and safety guidelines.
- Manage cash operations, work with cash courier services, and tally daily income.
- Maintain main cash float, daily inventory, and issue change for cashiers.
- Conduct spot checks of cashier points to ensure professionalism.
Requirements
- Diploma or professional qualification from a recognized institution.
- 2-3 years of experience in a related field.
- Knowledge of handling groups, VIP guests, and customer inquiries.
- Hands-on experience with online ticket booking systems.
- Good verbal and written communication skills in English and Sinhala.
- Exceptional interpersonal skills and problem-solving abilities.
If you meet our expectations, please apply by email within seven (07) days, indicating the position applied for in the subject line.
Contact:
Deputy Divisional Manager - Human Resources
David Pieris Leisure (Private) Limited
No. 162/F, Maithree Mawatha, Walgama, Bandaragama
Email: [email protected]
