Customer Relation Executive / Customer Relation Associate
Customer Service / Public Relations / Call Center
About the Employer
Job Description
NINEWELLS
A LIFETIME OF CARE
Ninewells is a specialized Hospital in Obstetrics, Gynecology, Pediatrics, and Neonatology, with an excellent credibility and proven track record in Sri Lanka's private healthcare sector. With a main focus on women and child care, we are seeking skilled individuals to be a part of the Ninewells family.
Customer Relations Executive / Customer Relations Associate
Job Description
- Direct customers to the relevant counter on their arrival.
- Ensure high level of customer service is maintained at the front office assigned area.
- Assist customers in a professional way to give them a pleasant experience.
- Maintain a good rapport with the customers and visitors.
- Maintain proper coordination and good communication with other departments in the hospital.
- Resolve patients/customers' requirements/needs quickly, efficiently, and courteously.
Customer Relations Executive - Entry Requirement
- Age between 27 - 35 years
- Minimum of 4 - 5 years of experience in customer relations.
- Effective Communication skills.
- Willingness to work in a roster (Night Shift Included).
- Good communication skills in English & Sinhala (Proficiency in other languages will be a distinct advantage).
- Voice clarity & courtesy with listening skills and service oriented mindset.
- Should have a pleasing personality.
- Team player with dynamic personality & positive attitude.
Customer Relations Associate - Entry Requirement
- Age between 22 - 25 years
- Effective Communication skills.
- Willingness to work in a roster (Night Shift Included).
- Good communication skills in English & Sinhala (Proficiency in other languages will be a distinct advantage).
- Voice clarity & courtesy with listening skills and service oriented mindset.
- Should have a pleasing personality.
- Team player with dynamic personality & positive attitude.
The successful candidate will be placed on an attractive remuneration package based on qualifications and experience If you feel that you are the right candidate, send your CV to [email protected] with two non-related referees
We welcome you to join the Ninewells Family to make a meaningful difference
NINEWELLS HOSPITAL (PVT) LTD.
Group Head of Human Resources 55/01, Kirimandala Mawatha, Narahenpita, Colombo 05. Contact us : 011 2049977
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