Customer Care Officer cum Cashier
Customer Service / Public Relations / Call Center
About the Employer
Job Description
A fully owned subsidiary of Melstacorp PLC, a part of Melsta Health, Melsta Hospitals - Ragama is a fully-fledged multi-specialty general health care facility which equipped with state-of-the-art medical diagnostic technology as well as advanced medical and surgical therapeutic technology.
The hospital thrives to provide comprehensive and quality health care on par with world-class standards at affordable rates making it easily accessible to everyone across the country, by delivering innovative and patient-centric healthcare solutions. Established with the aim of delivering high-quality care through comprehensive and integrated clinical practice, providing personalized attention to every patient, the 70-bed multi-specialty became the only healthcare institution in the country to be accredited with an integrated management system (IMS) comprising of four international standards; ISO 9001:2015, ISO 22000:2018, ISO 14000:2015, and ISO 45001:2008.
VACANCY FOR CUSTOMER CARE OFFICER CUM CASHIER
POSITION OVERVIEW
- As a Customer Care Officer cum Cashier, you will play a crucial role in ensuring our customers receive outstanding service while efficiently managing financial transactions. This dual role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
KEY RESPONSIBILITIES
- Greet and assist customers in a friendly and professional manner.
- Handle customer inquiries, complaints, and provide accurate information about products and services.
- Process transactions, including cash, credit/debit card payments, and refunds.
- Maintain accurate records of all financial transactions and ensure the cash register is balanced at the end of each shift.
- Collaborate with team members to ensure smooth operations and exceptional customer service. Uphold company policies and procedures while ensuring a clean and organized work environment.
CANDIDATE PROFILE
- G.C.E O/L & G.C.E A/L
- Diploma in computing
- Good communication skills in English Language
- Age should be below 30 years
- Minimum 01-year experience as a receptionist or a telephone operator could be an added advantage.
Attractive package in par with the industry with other benefits will be offered.
HEAD OF HUMAN RESOURCES
NO: 43 MAHABAGE ROAD, RAGAMA
T: 0112100000
M: 0740710889/0777813551
Melsta
+ @? @? @?
UKAS
Melsta
