Job Description
OPERATIONS ANALYST / SENIOR OPERATIONS ANALYST – COLLECTIONS
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FULL-TIME
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Designation
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n- Designation: Operations Analyst / Senior Operations Analyst – Collections
n- Location: Sri Lanka
n- Work Week: Monday to Friday
n- Shift: 7.30PM to 4.00AM (Night Shift)
n- Other Details: US Calendar Applicable
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Key Responsibilities Include:
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n- Carry out AR follow up efficiently according to the daily production targets specified
n- Generate 35 plus AR reports, analyze and work based on priority
n- Download/ verify correspondences related to collection function
n- Ensure proper analysis is done before reaching out to insurance representatives and resolve internal gaps
n- Develop AR and Root Cause analysis and share with management for review
n- Ensure 30 plus paid rate is achieved as expected
n- Act as the point of contact for assigned client for internal and external queries
n- Ensure QA reports are reviewed, fixed and responded back to the QA teams within 24 hours
n- Enforce company regulatory standards to ensure the area of responsibility is in compliance with HIPPA and ISO standards
n- Share Daily and Weekly assigned reports within given timelines
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n- Update SOPs in a timely manner and according to the required level
n- Conduct training to newcomers on the job specific functions
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Qualifications/Criteria:
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n- Bachelor's degree in finance, Healthcare, Business, or related field
n- Minimum 1 to 2 years in RCM experience.
n- Minimum 1 year in Collections experience.
n- Proven experience in Account Receivables management on provider RCM
n- Passion for solving problems
n- Ability to work with MS Office package
n- Good written and verbal communication skills
n- Ability to work under pressure
n- Tenacity
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How to Apply
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n- To apply, kindly send your CV to careers@healthreconconnect.com, using the subject line "OA/SOA Collections."
n- Your application would NOT be considered without a CV on file.
n- Please reveal the criteria and other information listed on this job advertisement thoroughly prior to applying.
n- Please pay specific attention to the workweek, shift details, and other features of the job.
n- All applications will be reviewed in the order in which they were received and only the candidates short-listed for the first round of interviews will be contacted due to the large volume of applications we receive. Thank you for understanding.
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About HealthRecon Connect
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HealthRecon Connect provides technology-enabled Revenue Cycle Management solutions to US healthcare providers. The company leverages over 30 years of deep domain expertise, machine learning, AI, cutting-edge analytics, and automated workflows that help improve cash flow, patient outcomes, and enable peace of mind for their clients.
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HealthRecon Connect is certified a Great Place to Work in Sri Lanka for five consecutive years and was adjudged one of the 40 Best Workplaces in Sri Lanka in 2021. HealthRecon Connect is also a participant in the United Nations Global Compact.
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HealthRecon Connect is an Equal Opportunity Employer.
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56, Dudley Senanayake Mawatha, Colombo 08, Sri Lanka.
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+94 114 328 827 | 740 366 771 (WhatsApp Inquiries Only)
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General Inquiries: info@healthreconconnect.com
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Career Related Inquiries: careers@healthreconconnect.com
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www.healthreconconnect.com