Job Description
Senior Lead Business Analyst
Key Responsibilities:
- Analyze and improve ERP workflows and business processes across all departments.
- Develop dynamic KPI dashboards, WIP reports, and executive management reports.
- Monitor operational performance, production progress, and process compliance continuously.
- Identify system bottlenecks, operational gaps, and data discrepancies to drive solutions.
- Gather, document, and coordinate functional requirements for system & ERP enhancements.
- Conduct comprehensive ERP user training and provide ongoing system support to operational teams.
- Coordinate effectively with management, operational teams, and system developers.
- Provide actionable, data-driven insights and recommendations to improve overall business efficiency.
Requirements
- Bachelor's Degree or professional qualification in Business Analysis, Information Technology, Operations Management, or a related field.
- Proven experience as a Lead or Senior Business Analyst working with ERP systems and process improvement.
- Hands-on expertise in Power BI and Advanced Excel for data analysis and dashboard development.
- Strong background in requirement gathering, gap analysis, and end-to-end project coordination.
- Minimum 3–5 years of experience in the field, with proven experience as a Senior or Lead Business Analyst.
- Strong problem-solving abilities paired with exceptional stakeholder management and communication skills.
- Ability to thrive in a fast-paced environment and handle complex, cross-departmental operations.
Please forward your comprehensive resume, together with a recent photograph and the names and contact details of two non-related referees, to the email address below within 10 days of this advertisement. Kindly indicate the position applied for in the subject line of your email.
Location - Piliyandala
Manager - Human Resources
Head Office - Piliyandala
Email your CV to hr@kellyfelder.com
HR Department Hotline - 070 292 0485