Job Description

We are Looking for

Call Center Customer Service Representative

Procons Academy is a reputable training institute located in Nawala. Our institute is certified as an Authorized Training Partner by the Project Management Institute (PMI) – USA, the world’s leading professional association for project professionals and changemakers worldwide.

Qualifications / Skills

• High school diploma or equivalent is required
• Strong customer service and customer support skills
• Excellent communication and interpersonal skills
• Ability to manage challenging customer interactions professionally
• Strong problem-solving and conflict resolution skills
• Fluency in multiple languages is an added advantage

The selected candidate will enjoy attractive remuneration, comprehensive benefits, and strong support for career growth and development.

Please send your CV / Resume outlining:

• Qualification & experience.
• Availability (How soon you can join with us)

While we value every application, for practical reasons we can only communicate with short listed applications.

Please send your CV/Resume to careers@procons.lk indicating the position applied for in the subject line.

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