Job Description
We are hiring!
Property Operations & Maintenance Coordinator
We are seeking a dependable, detail-oriented individual to manage essential on-ground operations for a growing portfolio of short-term rental properties listed on Airbnb and similar platforms. This role is perfect for someone with strong logistical sense, hospitality instincts, and the ability to handle a variety of tasks independently.
Western & Southern Provinces, Sri Lanka
RESPONSIBILITIES
- Perform regular checks and ensure all properties are guest-ready before and after bookings.
- Conduct inventory audits of property items (furniture, appliances, amenities, valuables).
- Schedule and supervise the cleaning team turnover between guest stays.
- Restock toiletries, consumables, and other guest essentials based on property standards.
- Maintain a database of local handymen, plumbers, electricians, and vendors for emergency repairs or maintenance.
- Act as the first point of contact for urgent on-site issues — ensuring rapid resolution.
- Work closely with the Customer Relations Manager and other team members to coordinate timing, supplies, and handovers.
- Any vocational training qualification on hotel property maintenance or similar subject areas would be an added advantage.
- Liaise with and coordinate third-party vendors for maintenance issues.
IDEAL CANDIDATE PROFILE
- Fluency in Sinhala and English (Tamil is an advantage).
- Good knowledge of basic property maintenance (electrical/plumbing awareness is a plus).
- High level of ownership and reliability.
- Strong communication and coordination skills.
- Availability for 24/7 on-call response, especially in case of guest check-ins, check-outs, or emergencies.
- Tech-savvy enough to manage digital checklists, inventory tools, or Google Sheets.
- Prior experience in hospitality operations, housekeeping supervision, or logistics is a plus.
- Must have a valid driver’s license and access to personal transport (or be willing to travel frequently).
WHAT YOU'LL GAIN
- Hands-on, field-based operations work with real impact.
- Opportunity to grow within a property/hospitality-tech startup.
- Flexible hours, but results and responsiveness are key.
- Competitive compensation with room for performance bonuses.
Email your CV to careers@swivelgroup.com.au