Job Description
Qualifications
- Degree in Computer Science/Engineering or an equivalent qualification.
- 5+ years’ industry experience (2+ years in a Software Project Management capacity).
- Post graduate qualification in Project Management/PMP/CSM certification (advantageous).
- Experience with building or using integrations across multiple industries and platforms.
- Software development background (web application/backend services development).
- Good understanding of API development and related concepts.
- Curious and digital mindset and a promoter of standardization and simplification.
- Ability to interact with stakeholders from different functions and geographies.
- Knowledge of agile software development practices (Scrum).
- Strong communication (written, verbal) and interpersonal skills.
- Prior work experience with offshore clients in a similar role (desirable).
- Experience with CRM, HRM, ATS, ERP or integration applications (optional).
Responsibilities
- Work closely with technical teams and manage product development by resolving inter-dependencies/roadblocks.
- Manage and improve integrations with obtained customer feedback and user insights.
- Establish a strong product sense and an excellent perspective for making product related decisions.
- Lead and facilitate product-related discussions, taking ownership while adhering to collaborative processes for decision-making across cross-functional teams.
- Keep track of integration projects/scopes (functionalities, feature matrices), plans/decisions, changes, timelines.
- Ensure capacity utilization (i.e. availability of teams/members for new integration projects and when).
- Organize/facilitate workshops and sessions when required (create awareness on integrations, Product Trio sessions etc.).
- Take ownership of existing and new integration projects, defining the requirements and use cases.
- Help groom integration backlogs (what each integration should support, feasibility, what should be built and when).
- Answer queries (from sales team, partners, and customers/prospects) regarding functionalities of integrations.
- Drive teams towards successful delivery of the client integration platforms.
- Conduct market research on new possibilities and competitors for integrations.
What we offer:
Our careers offer a flexible working environment, attractive remuneration, and a place to grow and flourish. You will be amongst peers at the top of their game, allowing you to sharpen your skills in an inclusive culture. We offer a variety of spaces that support their work-life balance and integrate wellness into our workplace experience, which includes a recreation zone and gym.