Job Description
OPERATIONS TOUR EXECUTIVE
TRAINEE/INTERNSHIP/JUNIOR/SENIOR POSITIONS
JOB DESCRIPTION
Operations tour executive position is responsible for proving high quality services to our customers by managing reservations & bookings, managing and maintaining supplier database, supplier quality control, managing client costings and managing & developing the supplier base in Sri Lanka. Our suppliers are hotels, transport companies, and activity suppliers.
WHO WE ARE
We are a multi-national travel agency providing unique and high-quality tailor-made tours and travel services to global clientele traveling to Sri Lanka, Vietnam, Maldives and other Southeast Asian destinations. We have positioned ourselves for double digit growth and to be the market leader in the industry. Our office is based in Colombo, Sri Lanka and Hanoi, Vietnam. The position is based in Colombo, Sri Lanka.
RESPONSIBILITIES
- Assist in creating new products and programs for Sri Lanka
- Assist in converting maximum number of queries into bookings and achieving individual and combined team sales targets
- Managing customer reservations & bookings of hotels, transport & activities
- Build a quality supplier database, build up knowledge of destinations and attractions
- Manage suppliers: supplier training, quality control and pricing/contract negotiations
- Prepare costings and quotations, prepare and manage booking requests
- To closely monitor Suppliers to make sure that they provide error-free services to guests
- Supplier selection, supplier visits (Go on tour to visit hotels, attractions) and validations
- Manage and maintain supplier database
- Lead and execute sustainability with all our suppliers
REQUIREMENTS
- Excellent written and verbal communication skills in English and Sinhalese
- Experience in the tourism industry in sales and/or operations
- Sustainable tourism experience is a plus
- Excellent knowledge of MS Office, computer & internet savvy
- Excellent negotiation skills
- Team player and a leader
- Flexible working hours
Please email your resume to info@maiglobe.com
www.maiglobetravels.com