Job Description
WE'RE HIRING
Join our caring team and be a part of transforming lives with confidence.
Front Office Supervisor
- Oversee and manage the Front Office team to ensure smooth daily operations and excellent customer service.
- Ensure the maintenance and upkeep of the entire clinic premises, including facilities and equipment.
- Coordinate with various departments to enhance workflow and operational efficiency.
- Handle client escalations professionally and ensure prompt resolution.
- Maintain discipline, punctuality, and service standards within the team.
- Proven experience in a supervisory or managerial role, preferably in healthcare, hospitality, or customer service industries.
- Strong leadership and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Male candidate preferred.
Front Office Executive (Female)
- Managing customers calmly and professionally; resolve issues or escalate when necessary
- Communicate fluently in English and either Sinhala or Tamil (mandatory); trilingual ability is an additional advantage
- Confident in negotiating with clients regarding treatments and packages.
- Well-groomed, presentable, and professional appearance suited for a high-end skin and wellness clinic.
- Prior experience in customer service, front desk, or clinic reception is a plus.
Company Highlights
- Be part of a professional & supportive team
- Opportunities for growth & development
- Make a real difference in people's lives
- Work in a premium skin & wellness environment
An attractive remuneration package will be on offer for the selected candidate. Interested applicants could forward their CVs within 7 days of this advertisement.
Only shortlisted candidates will be contacted.
Location: Negombo
Apply to: hr360bydrcherry@gmail.com