Job Description

Senior Process Associate – Finance & Accounting (Accounts Receivable & Collections)

Requirements

• Minimum 2 years of experience in Finance, Accounting.
• Completed or following a Finance/Accounting degree or a professional qualification CA / ACCA / CIMA / CMA / AAT or CPA.
• Experience in Accounts Receivable (AR), Accounts Payable (AP), Bookkeeping, Account Reconciliations, and Financial Statement Preparation.
• Experience in customer collections, credit control, or finance operations will be an added advantage.
• Working knowledge of SAP is preferred.
• Strong proficiency in Advanced Excel and data analysis.
• Fluency in English and Sinhala is required. Knowledge of Tamil will be an added advantage.
• Ensuring SLAs are met.
• Strong verbal and written communication.
• Willingness to travel to customer premises when required.

Responsibilities

• Manage customer invoicing, payment receipting, and account updates.
• Follow up with customers on outstanding payments and share account statements.
• Perform account reconciliations and maintain accurate customer master data.
• Apply collection procedures, including late payment charges, payment notices, and service disconnections.
• Respond to customer billing and payment-related inquiries.
• Ensure KPIs and SLAs are consistently achieved.
• Visit customer premises when required to support collection activities.

What We Offer

• An opportunity to work in a dynamic, friendly, exciting, and fun-filled environment.
• An entry into the John Keells Group, Sri Lanka’s largest listed conglomerate.
• Continuous Training in accounting, soft skills, best practices.
• Fulfill training requirements of ACCA, CIMA, CMA and CA Sri Lanka.

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