Customer Relations Officer - Aluthgama & Galle
Customer Service / Public Relations / Call Center
About the Employer
Job Description
WE'RE HIRING
Customer Relations Officer
Locations: Aluthgama & Galle
Join our team and help deliver an excellent customer experience.
Key Responsibilities
- Serve as the primary point of contact for customer queries and complaints.
- Build and maintain strong relationships with customers to ensure satisfaction.
- Proactively address customer needs and offer solutions.
- Collaborate with internal teams to improve processes and services.
- Gather and analyze customer feedback to drive continuous improvement.
Qualifications
- Exceptional communication and interpersonal skills.
- Tamil speaking ability is a must.
- A customer-first mindset with problem-solving abilities.
- Proven experience in customer service or a related role is a plus.
- Candidates from close proximity will be given priority.
- Age: 18-30 years.
Send your resume to [email protected]
WhatsApp: 076 631 1318
Please mention the position you are applying for.
