Job Description
Officer – Customer Service
Deliver Service Excellence. Build Customer Confidence.
Join our team and play a vital role in delivering outstanding customer service by coordinating orders, supporting stakeholders, and ensuring seamless order-to-delivery execution.
WE'RE LOOKING FOR SOMEONE WHO HAS:
- Bachelor's Degree or equivalent qualification.
- 1–4 years of experience in Customer Service, Sales Support, or Supply Chain functions.
- Strong communication skills in English.
- Experience working with ERP systems (Oracle, SAP, Dynamics, etc.).
- Strong analytical, coordination, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
Key Focus Areas
- Manage sales orders and customer requests accurately.
- Coordinate with Sales, Finance, and Logistics teams.
- Ensure timely order processing and delivery updates.
- Handle customer inquiries and resolve service issues.
- Support sales returns and order tracking activities.
- Maintain compliance with SOPs and service standards.
Apply Now: [email protected]
