Job Description
Exciting Opportunity!
Join us as a TRAINEE CALL CENTRE ASSISTANT
Key Responsibilities:
- Handle customer inquiries and requests via phone calls with a commitment to deliver swift and precise responses in a professional manner.
- Effectively address and resolve customer complaints by presenting viable solutions and promptly escalating issues as needed.
What We’re Looking For:
- Excellent communication skills, both verbal and written in Sinhala and English Languages
- Proficiency in Tamil language would be a definite advantage
- Ability to multitask in a fast-paced environment
- Experience in Customer Servicing is preferred
- Willingness to work on a roster basis (weekend/bank holidays)
- Knowledge of MS Office Applications
No experience? No problem! We provide full training to get you up to speed.
A competitive salary package
Opportunities to advance within the company based on performance and potential
If you're ready to kickstart your career and be part of a dynamic team, APPLY NOW
PAN ASIA BANK
The Truly Sri Lankan Bank
