Job Description

Customer Support Executive

GAT Electronics (Pvt) Ltd, Kelaniya

GAT Electronics (Pvt) Ltd has been operating in the electronics repair business since 2002. In 2017, we have set-up a TV panel repair center facilitating COF bonding technology and laser repair technology in Kelaniya. Currently we are looking for a dynamic individual for the position of Customer support executive/Customer Relationship officer.

Responsibilities

  • Handling both walk-in customers and customers who reach via Service hotline
  • Coordinate with technical staff and update job system based on real time repair status
  • Inform repair estimates to customers timely
  • Provide an efficient service to the customers

Requirements

  • Good educational background (Minimum A/L)
  • Excellent computer literacy (word, Excel, PPT)
  • Ability to speak both Sinhala and English
  • 2 years experience in customer relations would be added advantage

Please send your CV to [email protected] or whatsapp 0762454549

Visit our website for more details about the company https://gatelectronics.lk/