Operations & Sales - Junior Executive | Executive
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
We're recruiting for
OPERATIONS & SALES JUNIOR EXECUTIVE / EXECUTIVE
Lantern Trails is a premier experience-curating operator in Sri Lanka, specializing in crafting unique travel experiences for Destination Management Companies (DMCs). Our curated offerings span cultural, culinary, heritage, educational, environmental, urban exploration, outdoor, agricultural, community-based, and adventure experiences. We are seeking a dynamic and motivated individual to join our team as an Operations & Sales Junior Executive / Executive to support daily operations and contribute to sales growth.
Key Responsibilities
- Manage daily operations and logistics – Oversee the execution of experiences, coordinate with suppliers and travel agents, and ensure smooth service delivery.
- Update systems and handle documentation – Maintain booking records, update internal systems, issue vouchers and invoices, and track payments.
- Coordinate with stakeholders – Communicate effectively with suppliers, travel agents, and experience hosts to manage bookings, special requests, and operational requirements.
- Handle inquiries and itinerary planning – Respond to client inquiries, prepare costings, and assist in crafting customized itineraries.
- Generate reports and analyze sales trends – Track bookings, monitor sales performance, and provide insights to optimize business strategies.
- Support sales and marketing efforts – Join sales visits with the manager, maintain strong relationships with travel agents, and assist with social media promotions.
Candidate Profile
- Education & Interest – A diploma/degree in Tourism, Hospitality, Business, or a related field is preferred, but school leavers with a passion for the travel industry are welcome.
- Adaptability & Commitment – Willingness to work flexible hours, including late evenings, weekends, and holidays as required.
- Organizational & Coordination Skills – Ability to handle bookings, update systems, issue vouchers/invoices, and manage supplier and travel agent communications efficiently.
- Communication & Relationship Building – Strong interpersonal skills to handle client inquiries, maintain good connections with travel agents, and collaborate with team members.
- Tech & Analytical Skills – Comfortable using Microsoft Office, CRM systems, and social media, with the ability to analyze sales trends and generate reports.
- Attitude & Mindset – Open-minded, proactive, detail-oriented, and eager to learn and grow in the tourism industry, even without prior experience.
Just like how an acorn grows into a mighty oak tree, we have embarked on a journey of growth to become a leader in the industries we operate. The core businesses of Acorn Group are Aviation, Destination Management, Travel Services, and Hotel & Villa Management. We have also diversified into Freight & Logistics, Business Management Services, and Education Management. Acorn Group is a regional footprint, operating in Sri Lanka, Maldives, Thailand, and more. We have partnerships with premier travel and aviation service providers to provide the best-in-class experiences for our customers.
As we expand our footprint regionally and venture into new territories, our North Star is our commitment to curating seamless experiences for our clients, while leading the industry forward into a new and exciting age of travel.
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