Client Care Coordinator

Customer Service / Public Relations / Call Center

About the Employer

Job Description

JOIN OUR CANADIAN-BASED GLOBAL COMPANY

Voyzant Inc. is Canada’s fastest growing and most diversified wholesale travel consolidator working exclusively with travel agents, agencies and suppliers. Voyzant provides a broad range of services and solutions in technology, corporate travel, group travel and customized services.

WE ARE HIRING

CLIENT CARE COORDINATOR (FEMALE)

JOB COMPETENCIES:

  • Successfully completed GCE A/L with sound academic background.
  • Excellent command in English & Sinhala with the ability to communicate clearly and professionally.
  • Fluency in Tamil will be an added advantage.
  • Excellent computer literacy and MS office skills.
  • Should be a fast learner with a strong sense of responsibility & a positive attitude.
  • Should have high integrity and attention to detail.
  • At least one year of work experience in a similar capacity, and experience in the travel/ticketing/airline sectors will be an added advantage.
  • Should be below 26 years of age.
  • Ability to work independently under minimum supervision.

TASKS & RESPONSIBILITIES:

  • Politely greet and direct all visitors to the relevant divisions.
  • Answer calls on the hotline number and provide accurate data to customers in a professional and friendly manner.
  • Maintaining a pleasant & presentable reception area.
  • Perform general administrative support.
  • Perform ad-hoc administration duties.
  • Provide excellent customer service to visitors, clients & employees, assist with inquiries and provide information about company's products or services.
  • Serve as a point of contact between employees, clients & other stakeholders.
  • Collaborate with various departments to facilitate smooth office operations.

At Voyzant, we offer a competitive salary, benefits package, and opportunities for career growth. If you are ready to take your career to the next level and join a dynamic team, apply today!

School leavers are also encouraged to apply.

Apply Now!

Head of Human Resources
Voyzant (Pvt) Ltd,
NO : 481, T B Jayah Mawatha Colombo 10
[email protected]
0117 762 677