Job Description
WE ARE HIRING!
CUSTOMER CARE OFFICER
Cleanamatic is powered by Cleanline Linen Management Pvt Ltd - Funded by internationally recognized institutions such as IFC, DEG, and FMO through Emerald Fund Sri Lanka.
KEY DUTIES
- Coordinate with internal departments to follow up on customer needs.
- Provide service information and updates.
- Resolve complaints and ensure customer satisfaction.
- Respond to customer inquiries via phone, email, and in-person.
- Assist with after-sales support and service follow-ups.
QUALIFICATIONS:
- Passed G.C.E. A/L; a diploma in customer service or related field will be an advantage.
- Minimum 1 year of experience in a similar role.
- Excellent communication skills in English and Sinhala (Tamil is a plus).
- Excellent communication, negotiation, and interpersonal skills.
Send your CV and portfolio to:
- Email: [email protected]
- Email: [email protected]
- Website: www.cleanamatic.lk
Head Office:
No.05, Rheinland Place, Colombo 03.
Factory:
142/2, Wathuraboda Road, Narampola, Dekatana.
Sales Office:
Hatch Works, No.14, Sir Baron Jayathilake Mawatha, Colombo.
