Junior Pricing cum Customer Service Executives

Customer Service / Public Relations / Call Center

About the Employer

Job Description

We are Hiring

GRIT GLOBAL Middle East is a freight forwarder head quartered in DUBAI – UNITED ARAB EMIRATES with their back office team based in Sri Lanka and expanding.

We are urgently seeking experienced and energetic candidates with minimum 1-2 years working experience within the Freight forwarding. All candidates must have excellent English communication skills in speaking and writing.

Junior Pricing cum Customer service Executives

  • Negotiation for both AIR and SEA Freight Charges with AIRLINES, Shipping lines and Overseas Agents
  • Proactively update customers and overseas agents on shipment status
  • Provide prompt and accurate responses to customer inquiries
  • Maintain regular coordination through email and phone with customers and overseas partners
  • Work closely with sales team to provide pricing support, address pricing related enquiries such as high-volume discounts and facilitate effective price negotiation with customers
  • Ability to work Independently

SALARY; An excellent remuneration package awaits the right candidates.

Starting Date; IMMEDIATE

SKILLS; Essential

Fluency in English (spoken, written, reading).

MS Office applications (EXCEL, WORD & POWERPOINT Ect)

Office Location – Robert Gunawarden Mawatha - Battaramulla

Important ;

Working hours: Monday to Friday from 10.00 am to 7.00 pm (1 Hour Lunch Break) Saturdays from 10.00 am to 2.00 pm. Holidays: Holidays declared by the Government of the UAE for the private sectors.

Send your CV to: [email protected]