Elevate your career with us & be the voice that leaves a lasting impact!
Apply now! Your next adventure awaits at AMANA BANK - CONTACT CENTRE!
Internship at Contact Centre
Join our dynamic Contact Centre Team, where every conversation is a chance to make a difference! If you thrive in a fast-paced environment, willing to connect with people and possess excellent communication skills, we want you to be a part of our team!
Manage large amounts of inbound calls in a timely manner
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Should be able to work under flexible hours
10 years of people friendly banking
Send your
Strong verbal communication skills in all 3 languages (English, Sinhala & Tamil) along with active listening
Sound knowledge in Microsoft Office packages
your CVs to [email protected] indicating the position applied for in the subject line Only shortlisted candidates will be notified
It's Your Bank Amãna Bank