Job Description
John Keells Office Automation (Pvt.) Ltd., (JKOA), is a 100% owned subsidiary of John Keells Holdings PLC., the largest listed conglomerate in the Colombo Stock Exchange. JKOA is the premiere provider of office automation solutions in Sri Lanka. In the businesses of Copying, Printing, Mobile Computing, Visual Projections Solutions and Retail Automation, our services reach out to Government, Private organizations and NGOs across the country. Recently, the company embarked on an aggressive entry into the Mobile Phones business. Innovative products from leading brands and exceptional after sales support has been JKOA's forte for more than 28 years.
- JK A
- DIGITAL COPIERS
- DIGITAL DUPLICATORS
- MOBILE PHONES & TABLETS
- MULTIMEDIA PROJECTORS
- DISPLAY SOLUTIONS
- LAPTOPS
- POS SOLUTIONS
- CONSUMABLES
- INTERACTIVE SMART BOARDS
- SPEAKERS
- TOSHIBA SAMSUNG RISOSUS p
- TAC/EASY
- SINO VIEW FEC BIXOLON ZEBEX ViewSonic HYPERGEAR
See the difference
VACANCY for Customer Support Executive
Responsibilities
- Plan, organize, direct, control and evaluate the operations within establish SLA's.
- Resolving product or service-related problems by attending to customer complaints and follow-up.
- Evaluate technical estimates and monthly revenue generation.
- Create reports and circulate on daily/weekly basis and ensure accuracy of information and pay attention to detail.
- Consult with managers relevant to technical KPI's, development and operations.
Specifications
- 2-3 years' experience in a similar capacity.
- Associate degree or Diploma in Business Administration or another related field.
- Proactive and able to work independently with minimum supervision.
- Good verbal and written communication skills. Computer literacy.
- This position is a 01 year fixed term contract.
Interested candidates who possess the required skills and aspire to be a part of our growing team, are invited to click below, and forward the CV via JKOA Careers Website or send it to [email protected] with the specific subject.
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John Keells Group - More than just a workplace
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John Keells Group is an equal opportunity employer and we invite applications from all suitably qualified individuals, to join our team.
Human Resources Manager, John Keells Office Automation (Pvt) Ltd, No. 90, Union Place, Colombo 2. Tel: 011-2313440 Website: www.jkoa.com
