Help Desk Analyst/ IT Support Engineer
IT - Software / DB / QA / Web / Graphics / GIS
About the Employer
Job Description
WEBAPPCLOUDS.COM
- мас
CLOUDS.COM
WE'RE
HIRING
HELP DESK ANALYST /
IT SUPPORT ENGINEER
As a Help Desk Analyst or IT Support Engineer, your main responsibility is to provide technical support to end-users, resolving IT issues to ensure the smooth operation of computer systems, networks, and software applications. Your primary goal is to address user concerns efficiently, maintain high levels of customer satisfaction, and contribute to the overall effectiveness of the IT department.
REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
Proven experience in IT support, help desk operations, or technical customer service.
Strong knowledge of computer hardware, software, operating systems, and networking concepts.
Proficiency in troubleshooting technical issues and providing user support in a fast-paced environment.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Customer-oriented attitude with a focus on delivering high-quality service and support.
Maintain accurate records of user requests, technical issues, resolutions, and system configurations.
- www.webappclouds.com
- 94 77 908 4847
No 51, Narahenpita Road, Nawala
JOIN US
JOIN US NOW N SO NIO
MON SO
- APPLY NOW
Mentioned the Job Title in Email Subject Please
Send your CV to: [email protected]
