Assistant Manager - IT / Senior Executive - IT

IT - Software / DB / QA / Web / Graphics / GIS

About the Employer

Job Description

Our client stands as a distinguished FMCG company, renowned for delivering exceptional products and services with unwavering commitment to excellence. With a rich history of innovation, they continuously set industry standards, driven by a steadfast dedication to quality and customer satisfaction. Embracing digital transformation, they foster a culture of empowerment and innovation while prioritizing sustainability and social responsibility. They now seek suitable candidates to join their team in upholding these values and driving forward their mission.

  • Assistant Manager - IT

(MSL Ref. No. 7958)

The Assistant Manager - IT will support the IT Manager/head of the department in overseeing the overall information technology functions within the company. Responsibilities include managing IT staff, supervising computer systems, ensuring network security, making decisions on new IT systems/services, troubleshooting hardware/software issues, managing upgrades, ensuring adherence to IT policies, and assisting in ERP implementation.

Responsibilities:

  • Assist in managing day-to-day technical operations.
  • Oversee the IT team and provide training and development.
  • Manage hardware, software, and network systems.
  • Assist in system planning, installations, and upgrades.
  • Ensure security protocols are followed.
  • Troubleshoot systems issues and resolve operational problems.
  • Liaise with vendors and suppliers for purchasing and troubleshooting.
  • Create and implement IT policies and procedures.
  • Assist in budget development and monitor operational expenses.
  • Stay updated with technology trends and advise on strategic IT decisions.

Requirements:

  • Degree in computer science, information technology, or related field.
  • Proven experience in an IT management role.
  • Strong technical knowledge of IT devices, systems, and networks.
  • Excellent problem-solving and leadership skills.
  • Knowledge of IT security and data privacy standards.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Experience in ERP systems such as SAP B1 will be advantageous.

Senior Executive - IT

(MSL Ref. No. 7959)

The Senior Executive - IT will play a key role in maintaining the company's computer services and equipment, troubleshooting technical issues, implementing IT solutions, and performing system maintenance to ensure operational efficiency and security.

Responsibilities:

  • Install and configure computer systems and applications.
  • Identify, troubleshoot, and resolve hardware and software problems.
  • Assist in maintaining the network infrastructure and performing maintenance tasks.
  • Assist in the implementation and administration of IT projects.
  • Update and maintain system documentation and inventories.
  • Monitor and manage software updates and patches.
  • Assist in developing and enforcing IT policies and procedures.
  • Provide technical support and training to end-users.
  • Collaborate with the IT team to ensure optimal system performance. Respond promptly to system crashes and security alerts.

Requirements:

  • Degree in Computer Science, Information Systems, or related field.
  • Proven experience in a similar IT role.
  • Strong understanding of computer systems and tech products.
  • Familiarity with LAN/WAN networks, TCP/IP protocols, and network technologies.
  • Ability to diagnose and troubleshoot technical issues.
  • Knowledge of system security and data backup/recovery techniques.
  • Understanding of IT protocols and best practices.
  • Excellent problem-solving and communication skills.
  • Patience and willingness to support others in resolving technical issues.
  • Ability to work well in a team and adapt to changes in technology.

A market-based remuneration package is offered to the right candidates reflecting the level of skills and qualifications.

Please forward your complete resume in PDF format with contact details of two non-related referees to [email protected] within 10 days of this advertisement quoting MSL Ref. No. in the subject line of your e-mail.

MSL Systems (Pvt) Ltd.

Management

No: 08 Tickell Road, Colombo 08. [email protected]