Job Description
Cayo Dental Hospital
No 329/A, Koshinna, Gelioya, Kandy, Sri Lanka. PHSRC Reg No.- PHSRC/ MC / 805
Email: [email protected]
TP: 081 314 94 73, 071 698 77 7
Job Title: Operations Manager
Location: Cayo Dental Hospital, Koshinna, Gelioya, Kandy, Sri Lanka.
Overview:
Cayo Dental Hospital is seeking a dynamic and experienced Operations Manager to oversee the day-to- day operations of our dental hospital. The Operations Manager will play a key role in ensuring the efficient functioning of the hospital, optimizing patient care processes, and maintaining high standards of service delivery. This position requires strong leadership, organizational skills, and a passion for delivering exceptional patient experiences.
Responsibilities:
- Oversee and manage the daily operations of Cayo Dental Hospital, including appointment scheduling, patient flow management, and coordination of clinical and administrative activities.
- Maintain high standards of patient care and customer service by implementing effective operational processes and workflows.
- Supervise and support administrative staff, dental assistants, and other clinic personnel, ensuring adequate staffing levels and effective resource allocation.
- Coordinate staff schedules, workload assignments, and performance evaluations to optimize team productivity and efficiency.
- Manage facility maintenance, cleanliness, and organization to create a welcoming and professional environment for patients and staff.
- Monitor and manage inventory of dental supplies, equipment, and materials, ensuring adequate stock levels and efficient procurement processes.
- Ensure compliance with all regulatory requirements, including health and safety standards, patient confidentiality, and documentation protocols.
- Oversee billing, payment processing, and insurance claims to ensure accurate and timely financial transactions.
- Analyze operational data and performance metrics to identify areas for improvement and implement quality assurance initiatives.
- Stay informed about industry trends, technological advancements, and best practices in dental clinic management.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Management, or related field.
- Proven experience in healthcare or dental practice management, with at least 1+ years in a leadership role.
- Strong understanding of dental clinic operations, including appointment scheduling, patient flow management, and regulatory compliance.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Exceptional interpersonal and communication skills, with the ability to collaborate effectively with diverse teams.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Ability to adapt to a fast-paced and dynamic healthcare environment, with a focus on continuous improvement and quality assurance.
Benefits:
- Competitive salary commensurate with experience.
- Health insurance coverage.
- Accommodation.
- Professional development opportunities.
- Positive and supportive work environment.
Application Process:
Interested candidates are invited to submit a resume and cover letter outlining their qualifications and relevant experience to [email protected]. Only shortlisted candidates will be contacted for further evaluation.
