Job Description
Colombo Swimming Club
Be part of this remarkable club with a ninety-year history.
COLOMBO SWIMMING CLUB 1936
If you are a motivated and self-driven individual with the ability to work in a dynamic work environment with minimum supervision, here's an opportunity to join our team as the
Key Accountabilities
- Manager Front Office
Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experiences.
- Handling customer complaints and special requests.
- Supporting, training, and supervising front office staff.
- Verifies that accurate room status information is maintained and properly communicated.
- Scheduling staff shifts and managing other employee-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
Requirements
- Should have a minimum of 10 years of work experience with a minimum of 5 years of experience in the managerial category.
- Should possess a bachelor's degree from a recognized institution or university.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
If you are up for the challenge, please send your resume to the below email address, mentioning the position in the subject line.
Colombo Swimming Club
No. 148 "Storm Lodge", Galle Road, Colombo 03, www.colomboswimmingclub.org
