Operations Manager - Retail

Manufacturing / Operations

About the Employer

Job Description

HOUSE OF FASHIONS

WE ARE HIRING

OPERATIONS MANAGER - RETAIL

Job Summary:

  • Passionate on driving sales, optimizing operational efficiency, and providing excellent customer service, to achieve the competitive advantage.

Key Responsibilities:

  • Direct and supervise retail objectives across several retail outlets to ensure they meet set goals.
  • Work to build and maintain Client/Retailer partnerships while managing ongoing client goals and KPI objectives.
  • Provide training to retail employees to develop their skills and enhance their job performance.
  • Ensure compliance with company policies and procedures.
  • Provide solutions that address performance issues in a timely and effective manner.
  • Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele.
  • Contact store managers and other retail staff to communicate relevant information.
  • Mentor and motivate sales staff to put in their best in order to achieve financial goals.
  • Manage sales, profit, and operational expenses for designated sales territory.
  • Develop and implement budget and plans for retail operations.
  • Visit retail establishments to ensure efficient and effective management.

Selected candidates will be entitled to an attractive remuneration package with annual bonuses, and a host of other benefits.

To apply please send your CV to the following e-mail, indicating the post you have applied in the subject line.

[email protected]

HouseofFashions

No 101, D. S. Senanayake Mawatha

Colombo, Sri Lanka

HOUSEOFFASHIONS.LK