Senior Executive - Front Office / Reservation
Office Admin / Secretary / Receptionist
About the Employer
Job Description
WE'RE
FAIRWAY
FAIRWAY COLOMBO
Looking for
- Senior Executive Front Office/ Reservation
Requirements:
- Basic level qualification in Hospitality Management
- Minimum 2 to 3 years experience in a similar capacity, preferably in a city hotel.
- Hands-on experience in a Hotel Property Management System (OPERA) is an advantage.
- Strong ability to handle customer inquiries, complaints, and provide high-quality service.
- Ability to build and maintain positive relationships with guests, team members, and other departments.
- Awareness of current trends and the hospitality industry.
Send Your CV stating the position applied for on the subject line of the E-mail with details of two non-related referees :
+94 112 153 153
Analyze and report on front office performance, including occupancy rates, revenue, and guest feedback.
- Must have excellent customer service/communication skills and the ability to work with internal and external parties is a prerequisite.
- Willingness to work irregular hours, including nights, weekends, and holidays.
Fairway Colombo
No.7, Hospital Street,
Colombo 01.
